The Information Services Department includes the library, web services, audio-visual services, academic/administrative computing, distance education, and the Acadian Archives/Archives acadiennes. The mission of the department is to support the curriculum. It understands the need for diversity in many areas. Staff members are willing to work with a diverse clientele, creatively finding ways to help them achieve their goals. They also provide one-on-one instruction and give workshops to help staff, faculty, students and the public of all ages and economic backgrounds, particularly involving computing.

• Blake Library
• Collection: In order to support the curriculum, the library collects materials which cover a broad range of subjects, presenting students with opportunity to explore different cultures, views, attitudes, and perspectives.
• Services: Materials and services are offered in a variety of formats to meet the needs of our diverse student body and community patrons. For example, reference services are provided both in the library, over the telephone, and online so that users have multiple opportunities to access the collection.
• Assisted Learning Workstation: Housed in the library is a computer station which is equipped to accommodate users who are sight, sound, or physically limited in some manner.
• Web Services
• Web Site: Information Services staff members participate in the systemwide initiative to address accessibility on University web sites, including academic information posted on the web. UMFK's web site is routinely checked through a software package that reports accessibility problems which are reviewed in order to correct the issue.
• Courseware: Online software packages, such as WebCT and Blackboard are supported to meet needs of students who are on campus or away. Faculty are encouraged to post documents that will be readily accessible in many different formats. These online packages are beneficial to the nontraditional student in that they allow these students to work around their family and work schedules while maintaining their academic pursuit.
• Video Streaming and Audio Engineering: These systems allow faculty to use different methods to meet the needs of different types of learners, especially those that learn best visually or through sound. They also provide the opportunity for persons not on campus to view events, such as graduation and athletic events.
• Audio-Visual Services
• Classroom Technologies: Classrooms are equipped with a variety of technologies that give the faculty the ability to accommodate a variety of students who have different learning styles. The faculty are also served in meeting their own diverse needs. The classrooms can bring more diversity into the classroom through film, television, and the internet.
• Academic/Administrative Computing
• Access to Computers: The university provides computing access 24/7 for students who have various schedules.
• Access to the Internet: The university provides a bank of modems for students, staff, and faculty to access systems (including the library) from home.
• Support: Information Services staff work to provide good working conditions for faculty and staff, helping to assure workstations are ergonomically correct.
• Distance Education
• Access: The University provides the ability for students to take classes from a distance. Some are asynchronous which helps students who work as well as get an education.
• Acadian Archives/Archives acadiennes
• This department is dedicated to supporting and studying the heritage of the St. John Valley in all its diversity, including those of the Acadian and Franco-American, Native American, English, Irish, and Swedish heritages which reside here.